In case you missed this discussion on AI and claims...
Using AI Predictive Analytics to Prevent Legal Abuse
How AI Predictive Analytics and Proactive Defense can Prevent Legal Abuse in Complex Liability Casualty Claims — a practical, claims-operator-first discussion for insurance carriers, self-insured health systems, and risk organizations.
Date was: Wednesday, April 29, 2026 at 1 pm EST
Hosted by: Optimalex
Panelists:
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Rosalie Donlon, JD – (Moderator) Independent Journalist & Insurance Industry Expert
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Frank Giaoui, PhD, JSD – Founder & President, Optimalex
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John E. Hall, Jr. – Attorney, Managing Committee HBS
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Steven Rosenfeld, MD – Physician, Former Chair of Claims Committee
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Nigel Shepherd, JD., CPCU., ARe – Chief Claims Officer
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