Optimalex at the Crittenden Medical Liability Conference 2025
April 2025

The Crittenden Research held its excellent 2025 Conference in Miami FL on April 7-9, 2025.
👍🏼 Congrats to Jack Crittenden, Michelle Weyenberg, Stephanie Williams, David Collado, Jessica Viedro and all the fantastic team at Crittenden Medical Liability Insurance whom we are delighted to work with at Optimalex.
Frank Giaoui (CEO of Optimalex) was honored to share a stimulating panel discussion with Patrick O'Doherty’, Ryan Bucsi, and Steven Rosenfeld.
🤔 These are selected insights we gleaned from individual conversations and the panel discussions on the impact of AI in MPL workflow automation, data structuring, and predictive anaytics.
💰 Profitability of MPL is better than in commercial auto and GL: 102% combined ratio and a total surplus of $45Bn for $15Bn DPW are not bad results for 2024!
💡 Settlement, Litigation and Trial Techniques
-
No matter whether you use AI or not, MPL carriers and insureds will be sued all the same.
-
AI can assist gather evidence, benchmark similar cases, and possibly settle before trial.
-
If not, AI can support proactive defense anchoring, simulate juries’ behavior, complement or replace mock up trials, and eventually monitor verdict outcomes.
🧠 Workflow, Data and Analytics
-
AI, data analytics and predictive modeling as any other tool are designed to support decision makers, not replace them!
-
Start defining your strategy and business objectives, then use those AI tools to provide relevant solutions: increase efficiency, reduce cycle time, mitigate risk, improve outcome.
-
Harvest low hanging fruits with easier implementation to overcome initial skepticism and build buy-in.
💰 Social Inflation Forecast
-
Post verdict settlements are much lower than verdicts themselves, but they are kept confidential. Why do we keep confidentiality agreements?
-
Use real prices from Hospital Price Transparency to rationalize and argue against inflated plaintiff lawyer’s request on medical expenses and life care planning.
-
Track economic and non economic damages in order to support tort reform and cap damages.
-
Defense kindness is also a strategy against social inflation!

Congratulations to so many distinguished speakers in the other panels.