Casualty Connect Podcast
April 2025

Casualty Connect is an online talk show and education session series designed to engage professionals, and stakeholders in the casualty insurance industry. Each session will feature a distinguished expert from the casualty insurance sector, in discussion with Frank Giaoui, Founder and President of Optimalex, offering actionable insights. The series aims to create a platform for knowledge sharing, networking, and branding while addressing the industry's evolving challenges and opportunities.

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• Episode 1: "Mitigating Aberration Verdicts" with John Hall, Founder of Hall Booth Smith. Watch the full video

• Episode 2: "Fact Based Shared Decision Making" with Dr Steven Rosenfeld, Ophthalmologist, Retired Chair of Claims Committee at MPL insurance carriers. Watch the full video

• Episode 3: "Adopting AI for Claims Management (part 1/2)" with Nigel Shepherd, Chief Claims Officer. Watch the full video

• Episode 4: "Adopting AI for Claims Management (part 2/2)" with Nigel Shepherd, Chief Claims Officer. Watch the full video

• Episode 5: "Early Indicators of High Risk Providers" with Melissa Updike, CEO Executive Director of the KMRRRG. Watch the full video

• Episode 6: "A Practical Guide for Auto Claims Adjusting (1/2)" with Pete Sisserson, Senior Claims Expert. Watch the full video

• Episode 7: "A Practical Guide for Auto Claims Adjusting (2/2)" with Pete Sisserson, Senior Claims Expert. Watch the full video

• Episode 8: "Low Risk Change Management with AI in MPL" with Tim Padovese, Retired CEO at MPL insurance carriers. Watch the full video

• Episode 9: "Evolution of the Captive Insurance Market in the USA" with Kevin Mead, CEO of the Vermont Captive Insurance Association (VCIA). Watch the full video

• Episode 10: "Data Sharing and Knowledge Networking in MPL Industry" with Bill Burns, Vice President Research of the MPL Association. Watch the full video

• Episode 11: "Using Data in Defense Litigation to Quantify Damages" with Tom Geroulo, Partner at BBC Law LLP. Watch the full video

• Episode 12: "Avoiding the pitfalls in Analytics Projects" with Greg Schibler, Professor of Business analytics at UCSD. Watch the full video

• Episode 13: "AI and Ethics in P&C Insurance" with Rosalie Donlon, Writer & Editor for Legal and Insurance trade publications. Watch the full video

• Episode 14: "AI and Ethics in P&C Insurance" with John Sly, Partner at Waranch & Brown. Watch the full video

• Episode 15: "Driving Smarter Claims Outcomes" with Franco DiDuca, Vice President, Head of Claims at Providence Mutual. Watch the full video

More episodes coming soon...

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